"His shots don't hurt, and I love going to the dentist!"
Oakwood Christian Academy, 3rd Grade
"I was deathly afraid when I walked in for the first time, but EVERY single person went out of their way to make me feel welcome. They took above average care of me and my teeth. I have already told several people what a pleasure it is to come here. There really is a difference between this office and others I have been to!"
Holly Ortwein (Housewife)
April 1st, 2009
"Wonderful experience! Took away my anxieties of coming to the dentist. Very friendly and comforting."
Justin Hupp, Second Nature Blue Ridge
"Your office was highly praised by a friend for top quality work and professionalism. Three different specialist have complimented Dr. Gallien's work. Every staff member has been very nice and genuine to me. One morning I came in after work and I got sick. Everyone was giving me their snacks to help me feel better and raise my blood sugar. Thanks! Sharon and Gale have been so helpful with appointments and payment scheduling, my schedule is hard to work around! Crystal helped me with insurance issues last week and had it ready when I got here. She told me what to do and how to work the letter to insurance. I can not say enough nice things about Cindy. She is always so personable, kind and has a big smile. Very professional and gentle. She can put me at ease quickly. Dr. Gallien has been sensitive to needs, and makes obtainable goals. He guides by follows my wishes. Very professional and top quality craftmanship. You give no lectures, just how you can fix and prevent further damage to my teeth. Leslie and Misty will apologize while they are cleaning and oohhh they feel so clean afterwards. Whitney always smiles and speaks to me even if she is not working on me that day."
Caroline Ingle, Chattanooga - Harrison
"We originally chose to come to Smiles of Chattanooga based on a referral from a friend. We chose to stay at Smiles of Chattanooga because we found Dr. Gallien and his staff to be the most competen t and friendliest dental team we have encountered!"
Jonathan and Patricia Smolen
"I really didn't know what to expect from Dr. Gallien because I had gone to the same dentist in NC my whole life. Brand new to Chattanooga, I chose Dr. Gallien initially from his website; however, the experience will keep me coming back! The atmosphere, friendliness of the staff and quality of service here are better than I could have ever imagined. Thank you--You have a client in me for life!"
Erin Minor, Sun Trust Bank
"The most relaxing visits I have ever had! Totally painless, and an awesome staff and doctor, the best dentist I have ever had!"
Matthew Huggins, Chattanooga TN
Most men don’t talk about their fears. It’s just not the thing to do. However, if I can help other men by sharing my story, then this will be worth it.
I have had a fear of dentists for as long as I can remember. As with most of us, I can trace it back to a bad childhood experience I had with one dentist. I was having four teeth pulled. I don’t recall why they were being pulled, but they were only my “baby” teeth. No big deal, right?
I think the dentist was inexperienced, and didn’t know how to deal with children. Long story short, the older dentist rushed into the scene I was creating, put a block in my mouth, and pulled the teeth in seconds. If we ever went back to that dentist, I don’t recall it.
From that time forward, I have avoided dentists. I have had some fillings over the years, always hearing, “hold on, I am almost done”. Sometimes I would receive another injection, sometimes not. That didn’t do much to increase my confidence.
Fast forward a few decades. My wife had a bad experience with some crowns, and we were trying to find a new dentist for her (I wouldn’t go). We heard about Sedation Dentistry, and that is where she met Dr. Robert Gallien. My wife came home telling me what a wonderful dentist he was.
I wasn’t convinced that easily. Finally, I agreed to have my teeth cleaned. How hard could that be? I figured I wouldn’t like it and so I would never have to return.
So, my first contact was with the dental hygienist, Misty. She was honest with me about what my years of neglect had done and laid out a plan for her part of my treatment. I expressed my fears and desire to feel no pain, and throughout the first procedure I felt no pain. I was hooked! She is the best!
Then, I met with Dr. Gallien. I also expressed my fears to him, and it is important to note here that he (along with his whole staff) always addressed my fears and never discounted them. Anyway, he examined me and laid out a plan for correcting my dental issues.
My first encounter with sedation dentistry was wonderful! In fact, it encouraged me to get the whole treatment plan on the fast track. I had planned on taking it slow, but it was so easy, that I just wanted to get it over with! The second trip was still sedation, but by the third and last trip, I had gained enough confidence to just use gas. It was easy as well.
Throughout every treatment, they always made sure I was relaxed, and Dr. Gallien (so I was told) never hesitated to give me another injection if he thought I was feeling any discomfort, let alone pain.
What I like most about Dr. Gallien’s practice is that he and all of his staff make us feel like part of their family. Misty, Crystal, Whitney, Sharon, and Gail always have a smile on their face and always make us feel happy to be there. This may sound weird, but I actually have missed seeing them!
As a businessman, I am also impressed with the way Dr. Gallien treats his staff. I have seen how he invests in training his team, and it seems to me that they work more with him than for him. They never stop learning, and never stop trying to find ways to take better care of their patients.
One more thing – we live in Ringgold. His practice is on Highway 58. Bottom line – it is worth the drive.
Jeffrey R. Greer
October 9, 2007
"Having wone partials for years I wanted implants to make my life
easier. Dr. Gallien offered this service so I made an appointment to
get his advice. I received bone grafts where I lost bone over the
years due to loosing teeth and six implants. Dr. Gallien was gentle
yet very professional. The next day I had NO pain!! This was a great
experience for me, and I highly recommend Dr. Gallien to everyone! He
works in a professional manner and has an excellent staff. All the
employees made me feel very comfortable I will continue using Dr.
Gallien expertise from here on out. "
Lutricia Peaks, Retired US Post
We originally chose to come to Smiles of Chattanooga based on a referral from a friend. We chose to stay because we found Dr. Gallien and his staff to be the most competent and friendly dental team we’ve encountered.
-Jonathan and Patricia Smolen
We chose Dr. Gallien because of his expertise in mercury removal. He is the only doctor we found that offered the stringent guidelines for mercury removal; which was very important to us, because mercury can be a poison and cause many health issues. Not only did the doctor do an outstanding job, but the entire staff was extraordinary. Their genuine concern for their patients comfort and well being is beyond the professional call of duty. The staff not only lift your smile, but lift your spirit. It is a true blessing to say that they are a part of our community.
-William and Angela Morgan
Today was our first visit to Smiles of Chattanooga. The entire staff wonderful and we enjoyed our visit. I don't think I have ever had such a pleasant experience at a Dentist office. Thank You
I am always excited about my visit with your office, The staff is always so friendly and thoughtful. I get excellent care and respect. I am Blessed to have you guys.
Love much, Allison Turnbow